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| Technical Support: Trouble logging in after the upgrade? If you have received an invalid username/password error message from the webmail and you believe your password is correct, follow these steps. 1. Make sure your browser security settings are Medium-High or lower. For example, in Internet Explorer, go to Tools, Internet Options, and click on the 'Security' tab. 2. Make sure that your browser privacy settings are Medium-High or lower. For example, in Internet Explorer, go to Tools, Internet Options, and click on the 'Privacy' tab. 3. Make sure your virus software (Norton, McAfee etc.) accepts cookies for 141.com and mail.141.com. 4. Delete the cache in your browser. For example, in Internet Explorer go to Tools, Internet Options, and the 'General tab.' In the Browsing History section click Delete. Then click the 'Delete All' button at the bottom. 5. Shut down your browser and reopen it after a minute. 6. Go to mail.141.com and try logging in using your FULL e-mail address. Be sure to accept any cookies the system sends you to ensure proper functioning of the site. Most problems you might experience with your email account will be with the server settings in your email client software. (Outlook, Pegasus, Eudora, etc...) Most large ISP are now blocking outside smtp servers. By using their smtp server to send mail in no way prohibits you from using your 141.com email address. It is one way they are helping control spam and we all like that! SMTP Servers of other Internet Service Providers:
141.com domain email setup instructions: The Incoming POP3 Mail server is pop.141.com The Outgoing SMTP Mail server is either YOUR ISP's SMTP server or smtp.141.com the check box my mail server requires authentication should be checked enter your whole you@141.com email address for the username / account name Note: some email clients would preffer you use the * instead of the @ in your username. 141.net domain email setup instructions: The Incoming POP3 Mail server is mail.141.net The Outgoing SMTP Mail server is mail.141.net the check box my mail server requires authentication should be checked enter your whole you@141.net email address for the username / account name Note: some email clients would preffer you use the * instead of the @ in your username. 141.com email 141.net internet access instructions: The Incoming POP3 Mail server is pop.141.com The Outgoing SMTP Mail server is smtp.141.com the check box my mail server requires authentication should be checked enter your whole you@141.com email address for the username / account name Note: some email clients would preffer you use the * instead of the @ in your username. email us at Support@141.com for more questions. SPAM AND ADULT CONTENT FILTERING: How we fight Spam. Our spam and Virus program first scans every email for viruses if one is detected it is immediatly deleted to protect you and the mail server, if no virus is detected then our spam filter runs. It uses multiple public black lists to identify the source of the spam and also a subscription service to Arm Research Labs Message Sniffer. Each of the test add a weighting value to the message, once the message weight reaches a preset limit the message is deleted. Messages that do not reach the limit are passed on through to an objectionable word filter where the message is marked if it contains any of the offensive words in our list, with a label in the message header and then on to your mail box. If you view the message header you will see where we have weighted it and also where we have marked it as offensive material. You can create additional filters using the web mail filtering rules to filter on the information we have added to the message headers to tighten up your spam filtering. Automatic White Listing, by sending a message through our SMTP server the recipient is automatically white listed. Any messages they send to you after you have sent one to them receives a large negative weight in our system 4 times the delete level and allows the message to pass on through to your email box. The only exception to this would be if the message contained a virus, in that case the message would be deleted before reaching your email box. Manual White Listing for those who cannot send through our SMTP server because their ISP blocks port 25. (This works only from the web mail system and not outlook or any other email client.) Using the web mail system compose a new message to whitelist@141.com, the subject WL and for the message enter one email address per line (no names or extra information please) Enter as many addresses as you want in one message. Then send the message, the email addresses will be added to the white list all new messages from the whitelisted address will now pass on through. Spam Reporting If you recieve an unwanted spam and want to help the system learn, simply forward the message to spam@141.com. Do not edit or modify the message in any way just a simple forward will do the job. User Configured SPAM Filtering is preformed throught the web mail interface. In an effort to cut down on the spam and adult oriented email you recieve Email Xpress now marks suspect email with the following headder lines: X-IMAIL-SPAM-STATISTICS content is similar to other spam messages. X-IMAIL-SPAM-VALFROM from address is not valid X-IMAIL-SPAM-PHRASE failied our list of porno words WEIGHT[10], WEIGHT[12], WEIGHT[14], WEIGHT[16], WEIGHT[18] Weight of failed message. You can add a filter to your email box to delete these messages before they reach your inbox. 1: goto the webmail interface http://mail.141.com 2: login using your email address and password. 3: on the pulldown menu upper right scroll down to filters. 4: click the Add button. 5: select header in the first dropbox 6: select the contains dot 7: in the phrase box you can enter if you want it to filter on all of our x-headders X-IMAIL-SPAM and click the add condition button. 8: if you choose to be selective then enter the one you want to use based on looking at the email headderss of the messages you do not want to receive. If entering more than one enter them one at a time, click the add condition button after each entry. Then the box below add AND or OR condition between each of them. 9: At the bottom, select from the dropdown either delete the message or have it moved to a folder on your webmail box. (If moving to a webmail folder, remember to log in often to clean it out, otherwise it will fill up your storage and prevent your receiving new mail) Bounce is a bad idea and should not be used! 10: Click finish, you are done! |
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